Policies

Last updated: October 1, 2022

Air Management Supply (also referred to herein as “we,” “ us,” and “our”) is committed to protecting the privacy and security of any personal information we collect, use, share, and otherwise process as part of our business. We also believe in transparency, and we are committed to informing you about how we treat the data we collect and process.

This Privacy Policy (the “Policy”) describes our practices regarding personal information that we collect, use and otherwise process. This includes personal information provided through our website, mobile applications (the “App”), or call centers; and through any other online or offline methods through which we communicate. While this policy is designed to comply with privacy requirements across the United States, it is not meant to imply that all state privacy laws necessarily apply, or apply across all categories of personal information.

We disclose the below categories of information to our affiliates and service providers.

In addition to the information above, we also collect the following categories of sensitive personal information:

The following are limited circumstances where we may share your personal information with third parties, where permitted by applicable law:

We endeavor to require all service providers that we share personal information with to provide written assurances regarding the confidentiality and security of that information. These third parties agree to only use such information for the purpose for which it was provided and in accordance with this Privacy Policy.

We may delete personal information if we believe it is incomplete, inaccurate, or that our continued storage of it is contrary to our objectives or legal obligations. When we delete data, it will be removed from our active servers and databases, but it may remain in our archives when it is not practical or possible to delete it.

To the extent permitted by law, we may retain and use anonymous, de-identified, or aggregated information for performance reporting, benchmarking, and analytic purposes and for product and service improvement.

• Right to access/know. You have the right to know and request information about the categories and specific pieces of Personal Information we have collected about you within the last 12 months, as well as the categories of sources from which such information is collected, the purpose for collecting such information, and the categories of third parties with whom we share such information. You also have the right to know if we have sold or disclosed your personal information.

• Right to correct. You have the right to notify us through the “Contact Us” section at the bottom of this Privacy Policy to correct any mistakes in your Personal Information or update your preferences; we may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect; data solely retained for data backup purposes is generally excluded.

• Right to delete. You have the right to request the deletion of your Personal Information, subject to certain exceptions

• Right to non-discrimination. You have the right to not be discriminated against for exercising any of the above-listed rights. We may, however, provide a different level of service or charge a different rate reasonably relating to the value of your Personal Information.

• Right to limit use and disclosure of Sensitive Personal Information. You have the right limit the use of and disclosure of your Sensitive Personal Information we collect or maintain, to only those purposes necessary to provide our Services.

• Opt-out of the sale or sharing of personal information (but note, as per the above, we do not sell your Personal Information to or share your Personal Information with third parties for cross contextual advertising, nor do we intend to, as those terms are defined in the CPRA. We also have not done so for the last 12 months).

Please use the “Contact Us” details provided at the end of this Policy to exercise your rights and choices under this Policy.

We may require additional information from you in order to honor your request. We will only use Personal Information provided in a verifiable consumer request to verify your identity or authority to make the request. If you are submitting a request through an authorized agent, the authorized agent must provide us with your signed written permission stating that the agent is authorized to make the request on your behalf.

There may be circumstances where we will not be able to honor your request. For example, if you request deletion, we may need to retain certain personal information to comply with our legal obligations or other permitted purposes. We will notify you if we are unable to honor your request.

We may also request that any authorized agents verify their identity and may reach out to you directly to confirm that you have provided the agent with your permission to submit the request on your behalf.

Complaints . If you believe your rights relating to your personal information have been violated, please contact us via the “Contact Us” details provided at the end of this Policy.

Contact Us

Website Terms

General Terms and Conditions

General .

Air Management Supply and its affiliates (“Air Management”) provide this website as a service to its customers, prospective customers, distributors, dealers, and others. Except as otherwise set forth herein, these general terms and conditions of use (“Terms and Conditions”) govern your use of his website (the “Site” or “website”) and any products purchased from Air Management from the Site (the “Products”).

Air Management reserves the right to change or delete the contents of this website, including, but not limited to specifications or designs of its products at any time without notice.

Acceptance of Terms and Conditions of Use . By accessing and using the Site, you acknowledge that you have read and agree to these Terms and Conditions. If you place an order for any Products with Air Management, you must indicate your consent to these Terms and Conditions prior to placing your order. If you do not agree to be bound by these Terms and Conditions, then you are requested to immediately exit the Site. Air Management may take any actions it deems appropriate, including, but not limited to, restricting your access to the Site or Products if Air Management determines in its sole discretion that you have violated these Terms and Conditions.

Revisions to Terms and Conditions . Please refer to these Terms and Conditions regularly. Air Management reserves the right to modify these Terms and Conditions at any time in its sole discretion and without notice. Any such modifications shall be effective immediately upon posting of the modified Terms and Conditions. Your continued access or use of this Site constitutes acceptance of the Terms and Conditions stated at the time of access or use. Air Management may at any time and without prior notice revise these Terms and Conditions by updating this posting.

Purchase of Products .

a. Payment and Delivery. Prices for all Products are in United States dollars and exclude any and all applicable taxes and shipping and handling charges. To the extent permissible under law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. If you purchase Products, you agree to pay, using a valid check, ACH payment, or credit card (or other form of payment that Air Management may accept from time to time), the applicable fees and taxes (if any) set forth in the offer that you accepted. Air Management reserves the right, upon prior notice to you, to change the amount of any fees and to institute new fees. All authorized charges will be billed to your designated customer account or credit card (or other payment method) on the terms described in the specific offer. If payment cannot be charged to your credit card/customer account or your payment is returned to Air Management for any reason, Air Management reserves the right to either suspend or cancel your order. It is your responsibility to ensure that sufficient funds are available to cover the charges for Products, and Air Management has no liability for any overdraft or other fees that you may incur as a result of Air Management processing your payment.

b. Order Acceptance and Confirmation. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Air Management reserves the right at any time after receipt of your order to accept or decline your order for any reason. Any and all orders accepted by Air Management are governed exclusively by the Air Management terms of sale applicable to the specific Product and these Terms and Conditions.

c. Sales Tax. Prices do not include, and you shall be responsible for, all applicable sales taxes for any Products you purchase.

d. Returns and Exchanges. Unless otherwise specified by Air Management on this website or on the terms of sale for a Product, Air Management has a 90-day return policy. In order to qualify for a return or exchange, Air Management must be notified within 90 days, and have possession of the Product within the 90th day (from the date of receipt) of the Product purchase. After 90 days from the date of receipt, Air Management is not obligated by any means to replace the Product or refund any money paid for the Product for any reason. Air Management does not take back equipment after it has been installed. The only exception would be under a manufacturer’s warranty or if approved by an authorized employee of the manufacturer. If a return is approved, the receiving store is responsible for getting that authorization, the proper information, and facilitating credit from the appropriate manufacturer. All other items purchased from Air Management Supply may be returned within 90 days of the original purchase date if they are in good, resalable condition (free of damages, defects, scratches, markings, etchings, etc.). Returned items may be subject to a restocking charge. All returns will be credited to the customer’s Air Management account in the form of a merchandise credit which can be used on future purchases. Credits expire 1 year from the issue date.

e. Installation and Repair Information. Many Products sold through this website should be installed and repaired by qualified service professionals. Air Management strongly encourages you to refer to the use & care manual or installation manual of the Product for more information. This website may contain general information to aid qualified service professionals in the repair of certain products and parts. The complete model number and serial number of the unit under repair should be specified when selecting and ordering replacement parts. Specifications and illustrations are subject to change without notice. Air Management assumes no responsibility or liability for acts or omissions, errors, mistakes, or negligence of the purchaser or any other person or entity. The purchaser is responsible for choosing the appropriate products and parts and must verify the proper and safe operation of equipment after the replacement of any original components.

Site Content .

a. Corporate Identification and Trademarks. All registered or unregistered corporate names, trademarks, service marks, logos, and other source-identifying designations (collectively “Marks”) used or referred to on this website are the property of Air Management unless otherwise noted. Unauthorized use of the Marks is prohibited.

b. Proprietary Rights to Content. All content, including but not limited to information, all written materials, catalogs, photographs, computer programs, applications, computer code (including source code and object code), illustrations, artwork, designs, graphics, layout, data, logos, messages, the HTML code that Air Management creates to generate the Site, or other materials (collectively, “Content”) included on the Site is the property of Air Management or content providers of Air Management and are protected by copyright, trademark, service mark, trade dress, patent, trade secret, or other intellectual property rights and laws. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes, and other proprietary rights of Air Management and content providers of Air Management is granted to or conferred upon you. The downloading, reproduction, printing, copying, storage, or distribution of any Content, other than for non-commercial individual use, is strictly prohibited. The use of any Content for a commercial purpose, without the express written consent of Air Management, violates Air Management copyrights, trademark rights, and other intellectual property rights and may be a violation of federal law subject to criminal and civil penalties.

c. Third party content. Air Management claims no proprietary rights to, or affiliation with, any third-party trademarks or logo referenced or appearing on the Site. You should not infer any affiliation, sponsorship or endorsement from the use of third-party marks on the Site as such marks are used solely to designate certain products or services as belonging to their respective owners.

d. Disclaimer. THE SITE INCLUDES CONTENT AND INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. WHILE AIR MANAGEMENT DESIRES THAT THE CONTENT AND INFORMATION ON THE SITE BE UP-TO-DATE AND ACCURATE, IT IS YOUR SOLE RESPONSIBILITY TO CONFIRM THE ACCURACY, COMPLETENESS OR RELIABILITY OF SUCH CONTENT AND INFORMATION. AIR MANAGEMENT DOES NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING THE USE OF THE CONTENT OR INFORMATION ON THE SITE OR THE ACCURACY OR RELIABILITY OF SUCH CONTENT OR INFORMATION.

Information Privacy and Security . Except as otherwise provided in these Terms and Conditions, Air Management seeks to protect the privacy of personal information you submit over the Site. The information we obtain through your use on this site, including setting up your account, is subject to Air Management’s Privacy Notice. Please review the Privacy Notice for more information about how Air Management handles personal information, which may be accessed at https://www.airmanagementsupply.com/policies. However, the security of the Internet cannot be guaranteed and therefore Air Management cannot assure your privacy. Air Management is not responsible for any unauthorized access to communications that you submit over the Internet.

Any communication or material you transmit to the Site by electronic mail or otherwise, will be treated in accordance with our Privacy Notice. By transmitting or posting any communications or materials to this site, you agree that Air Management or any of its affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast and posting. Air Management and its affiliates are free to use any ideas, concepts or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing, and marketing products using such information.

Links . Air Management may, from time to time, provide links to third-party websites not associated with Air Management. These third-party websites contain information created, published, maintained, or otherwise posted by companies, organizations, or others independent of Air Management. Air Management makes no representations whatsoever about any third-party website to which you may have access through the Air Management website. Air Management has not reviewed and is not responsible for such linked websites or the content of any of the linked websites. When you access such a third-party website, you do so at your own risk and acknowledge that Air Management is not responsible or liable for any content, advertising, products, or other materials available from such websites. You also agree that Air Management shall not be liable for any loss or damage of any sort incurred as a result of your use of any third-party website.

Mention on the Air Management website of any third-party company or website, or to any specific commercial product, process, or service by trade name, trademark, service mark, manufacturer, or otherwise, is for informational purposes only and does not constitute an endorsement, recommendation, approval, or certification by Air Management.

User Conduct. You will not make any unauthorized use of this website or any content or features available on this website. You are responsible for all use of your account (including username and password, if any) and shall be solely responsible for maintaining the security of your passwords. You shall not share your account information with any third party, let anyone else access or use your account, or do anything else that might jeopardize the security of your account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the account, you must immediately notify websales@centuryac.com and modify your username and password. You agree that all the information and content posted or accessed in restricted password protected areas of the website is confidential to Air Management and will be used only for your personal and internal purposes. You may not engage in any conduct or action that is prohibited by law or violates any country, federal, state, or local laws.

WARRANTY DISCLAIMER . THE SITE, INCLUDING, WITHOUT LIMITATION, ALL PRODUCTS, INFORMATION, CONTENT AND SERVICES MADE AVAILABLE ON OR THROUGH THE SITE, ARE PROVIDED “AS IS.” AIR MANAGEMENT AND ITS AFFILIATES AND THEIR EMPLOYEES AND AGENTS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND OR NATURE WHATSOEVER REGARDING THE CONTENT OR SERVICES OF THE SITE, ANY PRODUCTS, OR HYPERTEXT LINKS TO OTHER OUTSIDE WEBSITES. AIR MANAGEMENT AND ITS AFFILIATES AND THEIR EMPLOYEES AND AGENTS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES OF ANY KIND OR NATURE WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES RELATED TO ANY COURSE OF DEALING, USAGE OR TRADE PRACTICE, AND IMPLIED WARRANTIES OF NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, AIR MANAGEMENT DOES NOT REPRESENT OR WARRANT THAT YOUR ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE AND MATERIAL ACCESSIBLE TO YOU ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILITY . AIR MANAGEMENT AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OR PERFORMANCE OF, OR THE INABILITY TO USE, THE SITE, THE PRODUCTS, OR INFORMATION OR FUNCTIONS ON SUCH SITE, EVEN IF AIR MANAGEMENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL AIR MANAGEMENT AND ITS AFFILIATES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SITE OR PURCHASING PRODUCTS.

Indemnification . You agree, at your expense, to indemnify, defend, and hold harmless Air Management, its officers, directors, employees, agents, affiliates, distributors, dealers, and licensees from and against any judgment, losses, deficiencies, damages, liabilities, costs and expenses (including reasonable attorneys’ fees and expenses) incurred in connection with or arising from any claim, demand, suit, action, or proceeding arising out of your breach of these Terms and Conditions or in connection with your use of this website or any product, including the Products, or service related thereto.

General . These Terms and Conditions and all information on the Site are governed by and will be construed in accordance with the laws of the State of Texas and of the United States of America, without regard to conflict of law principles. Although users outside of the United States may have access to the Site or Products, the information contained herein is intended only for use by residents of the United States. Air Management specifically reserves all rights to limit provision of our Products to select persons, countries or geographic regions. The venue for any matter relating to or arising from this site will be in the state or federal court of competent jurisdiction in the State of Georgia.

Waiver/Severability. The waiver by either party of a breach or right under these Terms and Conditions will not constitute a waiver of any subsequent breach or right. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and conditions, which will otherwise remain in full force and effect.

Entire Agreement. These Terms and Conditions constitute the entire agreement between you and Air Management concerning the use or access of this website.

Reservation of Rights. Any rights not expressly granted herein are reserved.

Contact Us . For further information or to contact us with questions, concerns, or comments, please contact us at websales@centuryac.com. Although Air Management will, in most circumstances, be able to receive your email or other information provided through the Site, Air Management does not guarantee that it will receive all such email or other information timely and accurately. Air Management shall not be legally obligated to read, act on, or respond to any such email or other information.

Use of this site signifies your agreement to these Terms and Condition.

RHEEM MANUFACTURING COMPANY

SUPPLIER CODE OF CONDUCT

Rheem Manufacturing Company (including its affiliates) (“Rheem”) is committed to providing quality products and conducting business honestly, fairly and with integrity. This Supplier Code of Conduct ("Code") applies to all suppliers who are part of Rheem’s supply chain and sets forth Rheem’s standards and expectations with respect to key areas of corporate responsibility.

COMPLIANCE WITH LAWS AND REGULATIONS

Rheem suppliers must comply with all relevant and applicable laws and regulations, including those concerning employees, their welfare and safety and the working environment in order to do business with Rheem.

EMPLOYMENT PRACTICES

Rheem expects suppliers to respect its workers and to be in compliance with the specific requirements relating to employment and working conditions contained herein.

• Supplier will fairly compensate its workers, complying with all applicable laws and regulations governing wages and overtime payment for workers.
• Supplier will comply with all applicable legal limits for working hours and days of service and will not exceed the maximum set by applicable laws and regulations.
• Supplier will comply with all laws and regulations regarding the fair and humane treatment of its workers.
• Supplier will be committed to a workforce free of harassment and unlawful discrimination.
• Supplier must provide their workers with a safe and healthy working environment.
• Supplier will not use, directly or indirectly, forced, slave or child labor.

ENVIRONMENTAL

Suppliers shall comply with all applicable laws, regulations and international standards regarding environmental protection, including the safety and health of the employees.

PRIVACY AND SECURITY

Supplier will commit to protecting the reasonable privacy expectations of personal information of everyone with whom it does business, including suppliers, customers and employees.

ANTI-CORRUPTION AND BRIBERY

Supplier shall abide by all applicable anti-corruption regulations and laws of the countries in which it operates, including, without limitation, the U.S. Foreign Corrupt Practices Act (“FCPA”) and the UK Bribery Act and applicable international anti-corruption laws, rules and conventions. Supplier shall not engage in any form of corruption, extortion, embezzlement, or bribery, including any payment or other form of benefit conferred on any government official for the purpose of influencing decision making in violation of law.

GIFT & GRATUITY POLICY; CONFLICT OF INTEREST

Rheem employees are prohibited from soliciting or accepting any gifts, gratuities or other monetary incentives that are designed to improperly influence business decisions or as a condition of doing business, and we expect our suppliers to adhere to these rules. Gifts should never be offered, given, or accepted by any Rheem employee if it:

• Is a cash gift or cash equivalent (such as gift certificates or gift cards);
• Exceeds $250.00 (USD) or local currency equivalent in value in the U.S., Canada, U.K., Netherlands, Australia, and New Zealand or $100 (USD) or local currency equivalent in all other locations (unless approved in advance by authorized management);
• It can be construed as a bribe, kickback or payoff;
• Is not reasonable and appropriate in the context of the business occasion; and
• Violates any laws or regulations.

Supplier will not put any Rheem employee in positions that test their loyalty to Rheem or cause violations of Rheem’s Code of Business Conduct & Ethics or the law.

CONFLICT MINERALS

Supplier will comply with all applicable laws and regulation, as well as applicable requirements, intended to address the humanitarian and commercial concerns, specifically as it relates to Conflict Minerals, including regulations passed by the Securities and Exchange Commission.

Rheem reserves the right, in its sole discretion, to change the requirements of this Code from time to time.